The Cash app always makes sure to provide satisfactory service to the customers. Whether we say about the payment or the customer service, users always get the best from the . This application is really helpful in hard times when we are in urgent need of money and don’t have money in our account.
Apart from the Cash app services, scams on the Cash app is also increasing rapidly. We cannot stop scams or hacking activities, but we can opt for certain precautions to make our account secure from scams. Along with this, if you observe something out of the box then you can report that to the support team. Most of the time, we neglect these activities that later lead to the loss of money that was available in our account. Hence, we have to contact the team immediately so that they can track the hacked money and refund it back to our account. You can either contact the team through the mobile application or from the website. The executives will tell you whether the money if scammed or not.
Follow the steps on the application to contact the Cash app team:
Launch the Cash app application.
Click on the “Profile" icon on the home screen.
Scroll the list to the bottom and tap on the “Cash Support” option.
After that click on “Something Else” and select an issue from the list that best describes your problem.
Click on the “Contact Support” option.
Additionally, you can also enter your issue in detail in the dialogue box. Also, provide your contact number and registered email address so that the executives can contact you.
Contact through the website: Apart from calling you can also contact the team through a call back request from the website. Generally, people have the application downloaded on the device therefore they prefer to raise the call back request from the application. But if you are using the Cash app website then you can follow the below steps to report a scam and raise a call back request.
First of all, open the Cash app website and log in to your account.
Then scroll down on the page and click on the “Contact Support” option.
This should be somewhere at the end of the list.
Now a list of issues appears on the screen. Select an issue that best describes your issue.
Again click on the “Contact Support” option.
The executive will contact you as soon as they receive your request. Moreover, if you didn’t receive any revert then you can follow the steps again and raise the issue again.